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Frequently Asked Questions
Orders are typically processed within 1 business day. Orders placed on weekends or holidays are processed the next business day.
After the courier receives your package, delivery time typically depends on your location:
- West Coast: 2–3 business days
- East Coast: 4–5 business days
Defective Devices: You may return defective devices for a refund within 30 days of purchase (extended to 90 days for Geekvape devices only). Unwanted Items: You may return unwanted items as long as they remain unopened.
We accept American Express and Visa credit/debit cards only.
We only sell to verified adults. Age verification is required by law and helps keep our products out of the wrong hands.
Verification depends on the specific product and manufacturer. Many brands include authentication barcodes or QR codes on packaging that you can scan to confirm authenticity.
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